Partner of the region beyond mobility

Many initiatives have been launched since confinement began by companies, non-profit organisations and individuals in the region to offer services and activities that can be done at home. As a mobility actor, Transvilles launched a website, https://transvilles-restezmobilechezvous.tumblr.com, to connect all these initiatives with the region’s inhabitants. 

In 2010 the Florence city authorities awarded the operation and maintenance contract for its first T1 tramway line to GEST, the Tuscan subsidiary of RATP Dev. The stakes were important: traffic had to be relieved in the city by means of a fast, clean and silent mode of transport. Teams had to be recruited, trained and supported. The construction of two additional lines had to be managed… RATP Dev rose to the challenge. Even in the first year of operation, the brand new tramway won Florentines over, with over 80% embracing it.

RATP El Djazaïr and Entreprise Métro d’Alger have invited Algiers metro passengers to find out more about the cultural values of Algeria. 

The Place-des-Martyrs metro station doubled up as what can only be described as an underground art gallery thanks to the “Metro Casbah” exhibition by 29-year-old artist Abdenour Hamoudi, who hails from Kouba. 

Improve air quality and recycle agriculture and household waste as natural gas. This is the challenge faced by the first clean vehicle inaugurated in Laon in early January 2020 alongside the Communauté d’Agglomération du Pays de Laon.  

Significant environmental virtues 

The mission of EM (Entreprises Mobilité) Services is to understand the mobility needs of its clients with a 360-degree view covering all forms of mobility to devise and size up solutions tailored to their context. 

External and internal clients

Société d’Exploitation des Tramways (Setram) has just obtained the continuation or extension of ISO 9001 certification (2015 version) for all of its units operating in the country's leading cities: Algiers, Oran, Constantine, Sidi Bel Abbes, Setif and Ouargla.

Committed for several years now to the EFQM approach, Orlyval Service, a subsidiary of RATP Dev, had already obtained in 2017 the first CE level (Committed to Excellence), an internationally recognised guarantee of quality.

The R4E 4-star level (Recognized for Excellence), rewards the strong actions and the level of excellence of the practices undertaken by the company in the areas of strategy, communication, management, customer service, production, maintenance, safety and corporate social responsibility.

Casaroc is the first RATP Dev innovation laboratory and focuses on improving passenger experience and on data usage. Located in the premises of RATP Dev Casablanca, the city tramway network operator, Casaroc prototypes new services for passengers using field data and then experiments on them with a view to deployment on the Casablanca network and in all RATP Dev subsidiaries.

Innovation at the heart of RATP Group and RATP Dev DNA

As announced when the Malo Agglo Transports (MAT) network was taken over four months ago, RATP Dev implemented its new transport offering on 6 January 2020. The objective is to optimise the network to improve service quality for the inhabitants of the Saint Malo conurbation and encourage them to give up their car and prefer the bus. This is an ambitious challenge, entailing several significant improvements. 

400,000 additional kilometres