The City of Ocala FL (SunTran) experienced a decline in ridership due to unproductive routes and inefficiencies in the transit system.
riders a year
The team at Ocala (SunTran) worked with the local TPO to identify route issues and find solutions to bring SunTran to a higher level of service while also positioning for future growth. An analysis of the system identified underperforming routes, an outdated interlined route system and a decline in ridership. After extensive planning and community outreach, a complete route realignment was implemented while adding new routes to underserviced areas in Ocala to increase and restore ridership.