Challenge

  • Linking Pretoria to Johannesburg.
  • Providing shuttle service between the Johannesburg business district and the international airport.
  • Offering multimodal, modern transit.
  • Guaranteeing a high level of performance to attract middle classes.
  • Training teams to operate an express line made possible by the 12,000 employees who keep it running smoothly every day.
  • 160

    km/h top speed

    67

    million passengers transported since 2010

    94

    % customer satisfaction

    Solution

    Johannesburg highway, a major economic thoroughfare, was burdened by increasingly heavy traffic. It often took over two hours to drive the 80 kilometers between the two cities. Leading up to the 2010 FIFA World Cup, it became even more obvious that new mobility was needed.

    In 2006, the province of Gauteng decided to build a railroad system, the Gautrain. The ambitious goal was to be able to travel from one city to the other in 40 minutes, and between the Johannesburg business district and the international airport in only 15 minutes.

    RATP Dev was chosen to set up, operate, and maintain this cutting-edge rail system. It does so through the Bombela Operating Company (BOC), a subsidiary in which it holds a 51% stake under a Public-Private Partnership (PPP).

    L’objectif : mettre en service, exploiter et assurer la maintenance d’un réseau ferroviaire de pointe. And the PPP has lived up to that purpose. In fact, a multimodal system was put in place: 

    -    the highlight is a modern railroad 77 kilometers long. It boasts 10 stations and links the capital, Pretoria, to the economic hub of Johannesburg, in only 40 minutes. 
    -    a dense network of feeder buses to locations up to 10 kilometers from the Gautrain stations. 
    -    some 13,000 parking spaces at the stations.
    -    a shuttle service to the Gautrain stations, running on set routes and schedules on both weekdays and weekends.

    The reliable, rapid train has won over the locals to rail transit. Particular emphasis was given to safety and security via videosurveillance, alarms, and over 500 security agents. The train system is clean and well-maintained, and the staff are welcoming. The stellar caliber of service includes such innovative ideas as a Twitter and SMS information system. Consequently, South Africans have enthusiastically embraced the Gautrain.

    Bombela Operating Company was named African Transportation Operator of the Year at Africa Rail 2017, an annual event that brings together the continent's major transportation players.  

    Actively helping local communities 

    RATP Dev and BOC support the RATP Group Foundation's Sizanani Mentorship Programme that helps high school and university students from Alexandra, a township near a Gautrain station. 

    - 36 BOC mentors take part.
    - Five students benefit from three-year bursaries.
    - 250 hours spent mentoring Sizanani students. 
     

    Johannesburg Afrique du Sud Rail Mobilité

    "We are proud and honored to have been named African Transporter of the Year at Africa Rail 2017".

    Arnaud Legrand
    CEO of Bombela Operating Company and RATP Dev Country Director for South Africa

    Learn More

    Bombela Operating Company (BOC)

    Arnaud Legrand

    CEO

    Contact-us

    Related references

    Train
    Train

    Paris region - France

    RER A: Upgrades for Europe’s busiest line

    Train
    Train

    Tuscany - Italy

    Rail alive and well in Tuscany

     

    Train
    Train

    Paris region - France

    RER B: prioritizing passenger comfort and providing regular service