Mobility that is smart and adaptable  
On-demand transportation is a form of public transit that can be booked in advance: passengers book their journey in the app, go to the meeting place, and get driven from there to their destination.
On-demand transportation makes more mobility options available and meets needs that are often poorly addressed: sparsely populated areas, off-peak hours, management of the first and last mile. On-demand transportation meets the specific needs of certain categories of users: people with reduced mobility, employees, students, patients, and senior citizens.
 

RATP Dev helps cities roll out their on-demand transportation services 

RATP Dev offers a comprehensive range of options to provide a service that is customized and adapted to the needs of the local authority, the area, and the targeted user population.
We adapt the degree of digitalization to find the right balance between a high service level and accessibility for as many local residents as possible.
 

OUR TECHNOLOGIES

that we can bring to bear based on user profiles to make sure the service is easily accessible:

•    Online and mobile app

•    Grouping algorithms and route calculation

•    Multiple payment options (in the app, by SMS, cash, credit card, etc.)

•    Data-driven design and operation

 

OUR SERVICE MODES

to ensure that our contribution adds to the existing network:

•    Virtual route

•    Free zoning

•    Door-to-door zoning

•    First/last mile

 

OUR OPERATING METHODS 



to find the best economic balance:

•    Pooling of on-demand transportation/transportation for people with reduced mobility services to keep costs under control 

•    Fleet & driver management: outsourcing or in-house management, volunteer drivers, etc.

•    Vehicle types: bus, van, multiple types of vehicle in the fleet

•    Booking rules: in advance or in real time, via call center or mobile app

 

+1.5 million

on-demand transportation and transportation for people with reduced mobility journeys annually (500,000 in France and 1 million in the United States)

Higher than 4/5

average passenger rating of our on-demand transportation services

More than 35

on-demand transportation and transportation for people with reduced mobility services operated by RATP Dev