Craig Hendricks serves as Region Director - West for RATP Dev USA, bringing comprehensive experience in optimizing transit operations and driving operational excellence for the public transportation sector. He is a proven leader in process management, efficiency standards, and strategic implementation, and exemplifies continuous effort to improve operations and streamline work processes. Craig supports RATP Dev USA's regional performance initiatives and operational quality, while working with local teams and prospective clients to ensure safe, reliable, and high-quality mobility solutions.