Innovating for passengers and regional authorities
RATP Dev is innovating to make public transport the right move, everywhere we operate.
Faced with major challenges, such as climate change, shifting passenger expectations, the AI revolution, an aging population, and new uses of mobility options, innovation is key to enhancing the appeal of public transit networks and meeting the needs of regional authorities.
Key figures:
324
ongoing innovation projects within the RATP Group
4
innovation laboratories (Brest, Casablanca, Paris, Val-de-Fontenay)
192+
partners, including 85 collaborations with start-ups
22
accelerated start-ups since 2020
600+
initiatives replicated on our networks since 2014
Our innovation priorities:
Improving the experience for our passengers
We are innovating to meet new expectations on the part of our passengers and to make every journey more simple, seamless, and peaceful.
Optimizing our operational performance
We use data and AI to make improvements to safety and to the reliability and regularity of our public transit networks.
Building a more sustainable city
We are speeding up the transition by rolling out new modes of mobility, providing more widespread access to low carbon solutions, and shoring up the resiliency of our networks.
Processes and lines of work
We encourage in-house innovation, cross-disciplinary collaborations, innovative working methods, and physical assistance systems that improve the quality of life at work for our employees.
Hand-in-hand with those in the field
With our passengers, our clients, and our partners, we turn ideas into practical solutions that can be tested locally before being rolled out on a larger scale.
By drawing on the best of our expertise in various lines of work and technologies, we are paving the way for high-impact innovations.
This process relies on our local innovation funds, our laboratories, and local ecosystems.
Getting the best out of each network, for everyone.
Each public transit network operated by RATP Dev gets the benefit of advances made by our other networks. The best innovations are shared and adopted in the various other cities and countries. Each has access to innovations that have proven their usefulness, along with feedback from the users.
Each can take advantage of the success stories and feedback from the other networks in order to speed up their adoption locally.
Innovation in action
Four innovation drivers:
We start on the basis of what is needed in the field, explore different uses, then we promptly make a prototype to test it and make adjustments. Our teams are trained in the most effective innovation methods (design thinking, design sprint, agile practices, etc.) to quickly bring about innovations that can be up and running without delay.
Anticipating trends to innovate more effectively
We are constantly studying the needs and expectations of our passenger customers to anticipate trends. Learn about eight key trends that RATP Dev expects to have an impact on public transit:
° Intensifying stresses linked to climate change
° Passengers seeking greater reassurance
° Employees looking for more
° Shifting demographics
° Consumers in search of an experience
° The economic transformation brought about by data and AI
° Local authorities having to do more with less
° Increased passenger flows putting pressure on cities
